Sunday, June 12, 2005

Morrisons, morrisons, morrisons...
Now it's not just lack of stock, but shocking attitudes and DANGER DANGER DANGER!
Here goes:
I finished shopping and noticed a smashed jar of tomato puree on the floor just by one of the cashdesks. Gunk everywhere (unpleasant, so what) along with broken glass including 2 or 3 large bits with pointy ends sticking straight up. In a proper supermarket this would be available for looking at for about 30 seconds max before getting whisked away to tom.puree heaven. Not in Morrisons.
After 2-3 mins of watching staff member after staff member walk past, I asked one of the cash takers who said she had told someone.
After another 2 minutes I shouted across the store to whichever morrison-bot was behind the desk: "There's loads of broken glass on the floor!"
Nothing doing.
A minute later I went to the desk and told the bloke loitering behind it - "Can't leave the money," he said, pointing to what may have been a bag of money on the desk.
Then Simon arrived - the manager who's been with the shop for several years now.
He took action by coming with me to see the lethal mess, then - without actually doing anythibng - said he'd get it sorted out.
So he went away - didn't ask someone to stand there as a warning, didn't cover it with anything, just left it - for a minute or two during which time I - yes, dear reader, chorlton.web's finest - covered the glass with a few shopping baskets.
There was another shopper sharing my annoyance - he said the glass had been there for 10 minutes, and then left, tripping over a couple of cardboard boxes that had been left by his checkout.
Honestly - not only does the shop barely carry any stock after 5pm, not only do the increasingly-surly staff stand around chatting loudly, but now HEALTH and SAFETY are ignored completely even when warnings are given.
I never thought I'd say bring back Safeways, I never thought I'd say that I'd prefer more souless flats instead of Morrisons, but...well, I'm not saying either of those things, but, currently, the branch of Morrisons at Chorlton is a complete shambles.


Anonymous Anonymous said...

Thought for a moment I had risen in sleep and written this.........

2:12 PM  
Anonymous Anonymous said...

Can I defend Morrisons for a moment, it's a fine, new, modern and clean shop with full shelves and one of the best fishmongers I've come across. Unfortunately that's the one in Eccles, where the staff are great and always glad to help.
When I moved to Chorlton from Eccles a few months ago I was glad to see a near by Morrisons. Unfortunately the Chorlton branch does not even begin to live upto the expectations I had.
Is it too hard to recruit shelf stackers and till staff in an affluent area like Chorlton? Or don't enough people shop there to make it economically viable to have more than 3 checkout staff working at 6pm.

People of Chorlton Abandon Your Trendy Organic Markets and Local Shops
Maybe then Morrisons will invest some money and bring it's store into line with what's expected.

12:58 PM  
Anonymous Anonymous said...

:O Don't pay any attention to the above place, Chorlton has become a haven for local shops and the like, I agree, Morrisons is so shoddy, why couldnt it be a tesco's or sainsbury's?

7:35 PM  
Anonymous Anonymous said...

Yep, totally agree. The shop is awful. This is the shop that didn't have Marmite until recently, and yep - The shelves are always empty in the evening. It maybe a revamped store, but it's still the same staff and they really don't seem to give a s**t.

3:56 PM  
Anonymous Anonymous said...

WHY, OH WHY, OH WHY, could Sainsburys or Waitrose not have bought Safeways!!!!!

6:22 AM  
Anonymous Anonymous said...

Oh wow, a Morrisons sufferers' support group, how fab! Vegetables that are individually plastic-wrapped make me want to scream. I do not buy over-packaged goods. But does anyone there realise or care?

10:48 PM  
Anonymous Anonymous said...

Morrisons have just laid more staff off.The problems are getting worse.More management,than shopfloor workers.It,s a joke...

8:47 PM  
Blogger Ches said...

Every Friday evening I go to Morrisons just to buy jobs North West and they never have it out, the staff just grunt at me. Getting the paper usually involves a 20 minute magazine browse. On many occassions they've just brought the one for me! I summise I must be the only person in Chorlton who's currently job hunting.. Given up food shopping there as they never have my favourite veg broccoli or anything else for that matter...

3:55 PM  
Anonymous Anonymous said...

You bunch of bloody snobs - the staff in morrisons get paid a pittance to serve a bunch of whining middle english "young proffessional" types like those that frequent this blog. No wonder they can't be bothered. Best get yerself down to Uniconr for yer rabbit food if it ain't good enough for you and leave the staff alone. You want to blame anyone then contact Morrisons head office rather than whinging about lowly paid, justifiably apathetic staff!

4:17 PM  
Anonymous Anonymous said...

I'm with the person above. You stuck up bunch of all belong in Chorlton.

8:39 PM  
Anonymous Anonymous said...

only a massive fucking queer would live in chorlton, let alone complain about the standards of the supermarket.

insufferable prigs.

9:18 PM  
Anonymous Anonymous said...

Is there something wrong with complaining about poor standards at a place where thousands of people spend hard-earned money?

To the last commenter: what a sad, sad life you must have. Why don't you go and vandalise something and stop polluting this blog?

9:23 AM  
Anonymous pissed orf@chorlton said...

Having read and in a case or two reread again, i have to agree with some of the comments that have been published..yes the staff are miserable individuals, but then they have that fat controller dictating :), having said that! in my experience, it is hard to get decent customers, at least with Safeway, one was used to a decent clientel, Morrisons seem to attract all many of refugees, dole wallys, criminally insane, moaning just on day release (as part of the care in the community programme),think shit don't stink, ignorant, and abusive :) and thats just the staff...don't lets talk about the customers :o

2:14 PM  
Anonymous Anonymous said...

Morrisons n chorlton is rubbish, infact, all of chorlton is rubbish!!!
Too many snobs from down south live there, also too many unwashed hippies who buy their rabbit food at the unicorn.

11:19 PM  
Anonymous Anonymous said...

How sad can you get?! A middle aged man like yourself moaning and groaning about the local supermarket. Have you got nothing better to talk about, obviously not. I happen to shop in Morrisons quite reguarly and find the majority of staff to be some of the most polite people in Chorlton. People like you irritate me immensly with your snobbish, better-than-you attitude. I bet you wernt even born in Manchester, let alone Chorlton, just came and infested the place with all the other southerners sending house prices soaring leaving us REAL chorltonians in the shade. Well shame on you for slagging off the Morrisons staff. They slog their guts out for a pittance while the management reap all the rewards in bonuses, and have to put up with idiots like you all day. So if you dont like the place, do yourself and them a favour, DONT SHOP THERE! Better still move out of Chorlton and do us all a favour!

6:42 PM  
Anonymous Anonymous said...

This post has been removed by a blog administrator.

9:59 AM  
Anonymous Anonymous said...

i think morrisons are absolutly crap u cant find jackshit.why they keep movin things around ill never know plus theres noboby for assistance when u need them its a disgrace....

11:38 PM  
Anonymous Donna said...

Blimey!!!! There is a lot of animosity on here, where's the love eh!! I spent one of the best summers in Chorlton (2006), and all I can say is that everyone I met was lovely, maybe a wee bit inebriated at times but no-one ever made me feel unwelcome and I think that's the essence of Chorlton, always a place to go and people to chuckle with! I even wrote a poem about it! And no, I’m not a tree hugging hippy! Here it is, I had to take a few bits out because it was about some of my mates, but you get the idea ;-) ….

The little suburb we live and play, A home we call ‘chorlton-cum-partay’! On the green or in the bar, you always know your friends aren’t far! and when the weekends finally here, we round the troops and grab the beer. Smiles, hugs and fun are plenty, everyone’s welcome from 90 to 20! They say the streets the place to go, well that’s Albany, Keppel and 4 banks row! From house to house we follow the tunes, ‘its back to mine you loony tunes!!’ With one motto we all try to use, ‘remember this, you snooze you loose!’ They say the people make the place, well that’s very true in Chorlton case!.. We’ve all had times when we look around, Thought to ourselves, ‘This place is sound’… So all I can say before I’m gone, Is get ready guys, COME THE F@*K OOOOOON!!

It was only when I moved out of Chorlton and into the 'trendy urban living spaces' of the city centre that I realised how bloody cold and unwelcoming this pretentious way of life could be! give me Chorlton nights any day!!!!

2:00 PM  
Anonymous Anonymous said...

I work for morrison's in wood green staff leave regularly, management do not give a shit about staff or turn over morale there is none staff are poorly trained, abuse from customers is rife, morrison's done away with cleaners, what do you expect, they do not care staff are paid a pittance.

12:28 AM  
Anonymous Anonymous said...

The morrisons in chorlton is poor - I suspect it's the management - I've never had much of a problem with staff - and even if there was again that would be down to the management. I've read all the posts - and I don't think it's being snobby to complain about the standard at the store - I wouldn't blame the staff which deal with the customers - but I do support the idea of complaining to headoffice about this morrisons store - maybe it'll change then??

1:03 PM  
Anonymous Anonymous said...

Contact us

If you have a corporate or general enquiry write to us at:

Wm Morrison Supermarkets PLC
Hilmore House
Gain Lane

Or telephone 0845 611 5000

Customer Service

Around 9 million customers shop with Morrisons each week and it is our mission to ensure every single one of them receives unbeatable customer service, as well as the very best value for money on their weekly shopping, wherever they live.

If you have an enquiry please contact:

Customer Service Department
Wm Morrison Supermarkets PLC
Hilmore House
Gain Lane

Or telephone 0845 611 6111

Our aim is to ensure our customers enjoy shopping with us and can rely upon us to deliver consistently high standards of customer care. That's why we have trained customer service representatives in every one of our stores who will also be happy to help deal with any queries or comments you may have.

Shame there's not a email - as then it would be effectively free to comment but I've useds SAYNOTO0870 to get the local number for customer service - it is 01274 261000 although this number isn't verified yet.

1:11 PM  
Anonymous Anonymous said...

Yet another idiot with his head stuck up his arse, do us a favour mate, fall on the glass next time, and do us all a favour :)

10:41 PM  
Anonymous Anonymous said...

You Sad ass people.... at the end of the day you get your goddam food to stuff your faces, you moan like theres no tomorrow this is a store that is the only local one for miles, and yes it does run out of stock but my god you fat gits come in so often stuffin ur gobs that they dont have a chance to fill the shelfs.... they are under staffed i agree but maybe beos the staff take enough crap on disgusting customers who smell like crap and moan all day long!!!! Any place of business has its up and downs but you shouldn't sit on here moaning about the one place that is trying and maybe sometimes doesn't succeed but they are trying to make life easier for fat pigs like you so shut your goddam fat traps!

11:55 PM  
Anonymous Anonymous said...

I go to Morrisons in Chorlton when I absolutely have to - after the Unicorn shop for all the good stuff. But for milk and eggs I go to Morrisons. Then every time I'm there I try to get organic or at least free range meat, and it's shocking how 9 times out of 10 they don't have any organic/free range options. The staff have always been lovely and helpful in my experience, but the management really should make sure there are organic and free range options for customers - that's fundamental for customer rights of choice in my opinion. And I can't believe in Chorlton that there aren't other people like me asking for organic chicken, and gutted like me time after time to have to change the chicken dish I had my heart set on because eating the hormone-pumped battery alternatives just isn't an option.

9:32 AM  
Anonymous Anonymous said...

look you bunch of muppets complaining bout the staff not giving a sh*t,maybe if they payed a decent wage or were treated properly then you might get some staff that do give a sh*t

9:24 PM  
Anonymous Anonymous said...

I work for Morrisons and yes it's crap but at the end of the day the abuse that we have to take off of customers is off the scale, Just remember next time your in Morrisons that the workers are humans just like you no better no worse & Im pretty sure that you wouldn't rant at people in the street just because you felt like it nor would you expect people to talk to you the way that many staff get spoken to.

Don't blame the staff as problems are often higher up.

4:03 PM  

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